Category Archives: Help

Things not working how they should? Read these troubleshooting tips.

的照片扫描到您的iPhone或者iPad上: Pic Scanner 應用程式


Pic Scanner: 扫描照片,珍藏您的回忆

现在,您可以扫描照片,您的iPhone或iPad应用Pic Scanner


Pic Scanner: 扫描照片,珍藏您的回忆: 打开 iTunes 以购买和下载 App。


• 轻轻一按,同时扫描多张图片
• 照片魔术般自动裁剪
• 轻松编辑照片:让优秀的照片更出众
• 复古滤镜和,B&W, 棕褐色等等
• 添加图片说明:保存更多带图照片
• 传输到相机胶卷或电脑
• 通过社交媒体,电子邮件,iMessage共享
• 还有更多的功能:现在就来探索吧


• 节省大量的时间(BBC Click)
• 应得如潮好评(Cult of Mac)
• 最佳40应用(The Guardian)
• 震撼您的大脑(Gould Genealogy)
• 收起桌面扫描仪吧(AppAdvice)


• 五星: 非常有用,省时
• 6-66岁都能简单上手
• 比单独扫描高效的多
• 有了它,谁还要扫描仪呀?

PicScanner专为iphone,ipad, iPod Touch iOS 8.4及以上版本设计。不推荐iPhone 4s以及更早的版本使用。

Pic Scanner: 扫描照片,珍藏您的回忆: 打开 iTunes 以购买和下载 App。




* 同時掃描多達4張照片
* 照片自動裁剪
* 輕鬆編輯照片
* 添加濾鏡和字幕
* 即時分享照片到:Facebook, Instagram, email, Messages, Google+
* 創建漂亮的數位像片簿
* 瀏覽掃描幻登照片
* 在Dropbox,iPhoto,icloud中將照片存檔





該應用專為iphone或ipad iOS9以上用戶設計。不建議iPhone 4S和更舊版本的用戶使用。扫描照片与iPhone iPad 应用程序 扫描照片与iPhone应用程序 扫描照片与iPhone应用程序 扫描照片与iPhone iPad 应用程序

















Pic Scanner: 扫描照片,珍藏您的回忆: 打开 iTunes 以购买和下载 App。

Pic Scanner – App for scanning photos with iPhone or iPad

(For English readers)

SCAN PHOTOS WITH iPHONE OR iPAD. Scan 4 photos together. Pic Scanner detects, crops and saves them individually. So much easier, faster than scanning photos one by one.

A PHOTO SCANNER IN YOUR POCKET. So many features, yet so easy to use:

* Scan multiple photos with just one tap
* Fully automatic cropping. Like magic
* Photo editing: Easily enhance your pics
* Automatic perspective correction
* Image filters. B&W, sepia and more
* Captions: Save stories about the photos
* Organize photos in digital picture albums
* Scan albums: Without taking photos out
* Share & save photos freely, conveniently:
– Transfer to computer via Camera Roll
– Post to Facebook, Instagram, WhatsApp, Twitter, Google+
– Share via email, iMessage
– Back-up / archive to Dropbox, iPhoto, iCloud
– Upload to other social media sites via Photos
* View scanned pictures as a slideshow
* Watch on TV: via AppleTV or Roku

Pic Scanner – Download at the App Store

How to scan photos with iPhone or iPad to make photo books or high resolution prints? Easy. Digitize 1-2 pictures at a time. This will give high PPI (pixels per inch) scans. For sharing photos on social media, it’s OK to scan 3-4 at a time.

SCAN ANYTIME, ANYWHERE. Pic Scanner needs no Internet to scan photos. Breathe life back into legacy memories. Bring your past into the present, in a snap!

How to Share & Save Originals

“How to share & save photos from Originals to Cropped screen?”

“Is there any way to export the Originals that I scanned?”

“Why can’t I send the originals?”

“There is no button to transfer Original photos.”


Ever since we created Pic Scanner in 2013, users have been clamoring for this feature.

Well, we heard ya!!

In version 4.0 of Pic Scanner, we have added the ability for you to move one, multiple or all un-cropped photos from Originals to Cropped gallery. Once you do this, you can share & save them to Photos (Camera Roll), upload to Dropbox, Facebook etc., or add to Albums. In other words, do pretty much whatever you can with Cropped photos.

Go to Originals screen, tap Select button on top left, then touch the thumbnails of all the photos you’d like to move. They’ll get check marked. Now tap the ‘Move’ button on bottom left, and select ‘Move to Cropped Photos”. Done! It’s as easy as that.

We should, however, mention, that if you are having to move a lot of photos from originals to Cropped screen, you are not scanning the right way. You are probably holding the camera too close to the pictures being scanned. The correct way to scan is to make sure that not only are the photos fully visible, a bit of the background is also visible all round. This will ensure that the photos are auto-cropped correctly, and saved on Cropped screen – eliminating the need to move photos from Originals to Cropped screen.


How to archive scanned photos in iCloud


Why archive scanned photos?

Scanning makes photos portable and shareable, but it’s only the first step in preserving them. The next, and very important step, is to back them up. iCloud is a great place to archive scanned photos. It will keep your photos safe if your iPhone or iPad is lost or damaged, or you accidentally delete the photos from your device.

It is also important to note that photos saved on Pic Scanner’s Cropped and Originals screens, and in the app’s albums, are stored within the app and on the device. They are not transferred to an external computer or Dropbox, until you yourself do it. While this gives you full control over your photos and privacy, it also means that making a backup – whether on your computer, an external hard drive, or your preferred cloud service – is vital.

Clean up

Once you’ve archived the photos, keep only your extra-special photos on your device (whether in Pic Scanner’s albums or in Photos), and delete the rest. You should also periodically delete the unneeded “Originals”. This will free up space on your iPhone or iPad.

1. Saving photos on your computer or in iCloud

The most convenient way to export photos from Pic Scanner is to save to Photos app. Since this is a “local” transfer (i.e. on your device itself), it’s fast. And if you have Photostream/iCloud set up, the photos will also automatically sync to your computer and iCloud. For an orderly transfer, limit the batch size to 15-20 photos at a time. Mobile devices such as iPhone and iPad have limited processing power and RAM, and trying to transfer 30-40 full resolution photos at a time may cause your device to stop responding, or abort the transfer.

You can also archive photos in Dropbox, but since this involves uploading over the internet, it can time time. Also, to avoid getting stuck, you should only upload small batches of 6-8 photos at a time. This can be inconvenient if you need to save a very large number of pictures.

2. Backing up Pic Scanner Data

This is different from the above manual method, in that (a) it happens automatically when you back-up your iPhone or iPad to iTunes or iCloud (b) it backs up cropped and original photos, their thumbnails, albums details as well as captions – in other words, everything you need to restore Pic Scanner on your device if the need arises. However, this will only save data as of the last time you backed up the data to iTunes or iCloud. Any photos that had been deleted from Pic Scanner before the last backup time will not be available for restoring.

To restore photos from backup, first download Pic Scanner (free) from the App Store. This will be the trial version, so first you need to restore your unlimited scanning privileges (Assuming you had the unlimited version of Pic Scanner before). Launch Pic Scanner, tap Menu > Buy unlimited > Restore purchase. You will be upgraded to the unlimited version. It won’t yet have the old photos, so the next step is to restore them.

Connect your iPhone or iPad to your computer with USB cable. In iTunes, select your device, and click on Summary tab underneath. In the right pane, look for Backups, and click Restore backup. You may be prompted to turn off Find My iPhone/iPad, then just follow the on-screen commands to restore your device.

Have questions? Email us!

Automatic Cropping With Pic Scanner – Get it Right

Automatic cropping feature in Pic Scanner app is a big effort saver, but what if your photos are split in odd, random places? You could re-scan, but the following tips will help you get accurate results every time (Hint: Many users get #4 wrong):

(Please note that although the screen shots in this article are from Pic Scanner, the tips apply equally to Pic Scanner Gold).

1) Use plain background:

Lay photos on a plain white or single color surface. Multicolor background can confuse the app. In the examples below, #1 may lead to wrong cropping, while #2 and #3 are fine:

2) Mind the gap between photos:

When scanning multiple photos together, keep a 1/2-inch i.e. 1-2 cm gap between them. If pictures are too close together, the app won’t recognize them as separate images. In the screen shots below, #1 is wrong, #2 is fine:

3) Ensure contrast between photos and background:

It helps to have some color difference between the photos’ edges and the background. So, for example, to scan a snow scene, place it on black or another solid color background (Not white).


Background vs foreground contrast

4) Keep photos fully visible:

This is the most important tip: In your scan, a bit of the background surface must be visible all round the photos. If any photos reaches the edge of the viewfinder frame or extends beyond it, cropping will be wrong.

Below, #1 is wrong (Left and bottom edges touching the viewfinder’s edge), #2 is good. Note that #3 is also correct, but here the camera is held too far away  from the photo, and will result in lower resolution scan.

scan photos app

How to scan and how not to scan photos

5) Avoiding perspective distortion:

If your scans are coming out skewed or distorted, it’s possible you didn’t hold the camera centered above the photos and level with them. Pic Scanner has built-in automatic perspective correction, but it’s always a good idea to avoid holding the camera off-center or at an angle to the photos.

6) Long and narrow photos

Photos with (Length > More than 2.5 times width) may not be cropped correctly. These can be cropped manually from Originals screen.

7) Special situations:

There is one more situation where automatic cropping may go wrong. See the photo below:


Pic Scanner intelligently guesses where a photo’s edges lie. But if a photo contains prominent straight lines, these can be mistaken for edges. Below, we have highlighted these edges in yellow:


If cropping is wrong (or a photo is missed out), you can crop manually from the Originals screen (Tap Original thumbnail > Trim > Adjust size and position of the cropping rectangle > Crop. The photo will be saved on Cropped screen.

Some users ask if they can turn off automatic cropping or share originals. Automatic cropping is a real effort-saver, and by following the above guidelines, you won’t need to crop manually. However, you can also transfer Originals to Cropped screen, and then share them. This is how:

On Originals screen, tap Select. Tap one or more photos to select them. They will get check marked. Tap Move, then Move to Cropped.

If your photos were cropped wrong and you can’t figure out why, just send us the cropped and original photos. We will analyze and guide you on what to do.


Scan Resolution: How to get high-resolution scans

When using Pic Scanner or Pic Scanner Gold, the scan resolution can vary depending on how you do it. Here are a few easy scanning tips for getting high-quality scans:

(Please note that although the screen shots in this article are from Pic Scanner, the tips apply equally to Pic Scanner Gold).

To begin with, know that iPhone 6s/7 and iPad Pro have 12 MP cameras, iPhone 5/6 and iPad Air 2 have 8 MP, and older models only have 5 MP or less. Scan resolution will obviously depend on the iPhone/iPad model and camera. If you have an iPhone as well as iPad, scan with iPhone. An iPhone will generally have a better camera than similar-vintage iPad. iPad is also heavier and bulkier, which makes it harder to hold steady and avoid camera shake.

1) Scan one or two photos at a time:

Our apps speed up scanning by letting you scan multiple photos simultaneously. The examples below show how to scan two or four photos:

1Scan2         4photos

Scanning four at a time is obviously faster than scanning two, but it halves the scan resolution. The more photos you squeeze into each scan, the fewer pixels you’ll get in each cropped photo. So if you plan to archive or make reprints, scan one or two photos at a time. For quick sharing on Facebook, scanning 3-4 may be OK.

Of course, if you have an iPhone or iPad with 12 MP camera, scans will be great even when you scan four at a time!

2) Ensure good lighting:

iPhone and iPad cameras aren’t great in low-light conditions. Photos taken in poor light will look dull and grainy.

sharp         grainy

Can you tell which of the above scans was done by daylight (which is best for scanning) and which was in poor light? (So if you’ve downloaded the app at night, now isn’t the ideal time to put it to test;)!

Scan near a window to get indirect light and no glare. Electric light (scanning at night) is OK, but colors may come out different in white (fluorescent) vs. yellow light.

Most of all, the scan resolution of cropped photos depends on HOW you scan.

3) Camera distance:

When you scan with iPhone or iPad, the captured image contains your photos and some (white or plain) background. Pic Scanner detects, crops out and saves the photos and discards the background. This is how auto-cropping works.

Now let’s see three examples that illustrate right and wrong ways to scan:

Background OK     Camera too far     Camera too close

In photo #2, the camera is too far. Too much background; too little photo. So, while cropping will be correct, most of your megapixels will be discarded and you’ll get a low resolution scan. Conversely, if the camera is too close and the photo extends beyond the scanner frame (Photo #3), photo will be cropped inaccurately. Photo #1 is the correct way to scan.

4) Arranging photos:

When scanning photos, arrange them as shown below so as to minimize the white background:

Orientation not OK     image[6]     Wrong way     Correct gap

In the above examples, #1 and #3 contain too much white space and will result in lower resolution scans. Examples #2 and #4 minimize white space, and are better.

Thus, how you place the photos and how far you hold the camera can have a significant impact on the resolution of cropped photos.

Bonus scanning tips for Pic Scanner Gold users with iPhone 6 / iPad Air or newer devices: 1) Enable High Resolution Mode by tapping Menu > Info & Settings > Quality Control. Cropping in this mode takes 3-4 seconds more, but resolution is much higher. 2) During cropped, photos’ thumbnails are shown at the bottom of Scanner screen. You can tap them to go to Gallery.

More tips in our 5-Minute Guide. Experiment until it looks good, then scan away!

Creating Albums and Organizing Photos

With Pic Scanner, it is easy to organize scanned photos in albums. Here’s how:

1) Scanned photos are saved in Cropped gallery. This screen is accessed by tapping the thumbnail on top left of Camera screen.


2) To Create New Album:

  • Tap Albums (button on bottom left)
  • Tap Create new album
  • Type in new album’s name > Save

You will see the Albums screen, with the album you just created (As yet empty.)


3) To Add Photos to New Album

  • On Albums screen, tap the album
  • Tap Add Photos > Tap Cropped
  • Select photos (Tap thumbnails)
  • Tap Done

The photos will appear in the Cropped gallery as well as the album.

If you wish, you can add the same photo to multiple albums.

Deleting a photo from an album only deletes it from that album. Deleting it from Cropped gallery deletes it from all albums.

4) To Add Photos to Existing Album

  • On Albums screen, tap the album
  • Tap Edit > Add > Cropped
  • Select photos (Tap thumbnails)
  • Tap Done

How to Adjust Aspect Ratio of Scanned Photos

Here’s an interesting question we received from one of our users:

I am trying to scan a photo for my passport online application. There are specifics require e.g. size, type, dimension and aspect ratio. What to do?

Now that’s a novel use for our app!
Well, most online forms will accept photos of 3MP of smaller size in in JPG (also called JPEG) type or format. Scans made with Pic Scanner comply with these two requirements.
To adjust the aspect ratio, do the following:
1) Save photo to Camera Roll: Tap thumbnail on Cropped screen > tap Share > tap Camera Roll

2) Launch Photos app on iPhone > Tap your photo > Tap Edit in top right corner

3) In bottom navigation bar, tap Crop icon > Tap Aspect button (To the right of Reset – looks like white rectangles)

4) List of aspect ratios pops up. Choose the one you need > Resize as needed > Done

5) Upload it to the application form!

How to share photos?

Some users seem to have trouble locating the “Action” or “Share” button for sending scanned photos to Camera Roll, Dropbox, Facebook, email etc.

This button (square with an arrow pointing up) appears only after you have scanned one or more photos, and then selected at least one photo for sharing.

Cropped photos are saved on ‘Cropped’ screen, and the un-cropped original scans on ‘Originals’ screen. To share cropped photos, start on the ‘Cropped’ screen, which shows thumbnails of scanned photos.

1) To select and share multiple photos:


On ‘Cropped’ screen, tap Select > Tap thumbnails of the photos to be shared (One or more) > They get check marked, and Sharing icon appears at bottom center > Tap it to see the sharing options

2) To share a single selected photo:


Note also that Originals are not meant to be shared. They are saved only to allow manually cropping if auto-cropping does not work correctly. As such, if you tap ‘Select’ on top left of ‘Originals’ screen and then check-mark the thumbnails, Action button will not show. The two options on this screen are: (a) manual cropping (Tap thumbnail > Tap ‘Trim’ > Crop > Photo is saved on ‘Cropped’ screen > Share) or deleting one/multiple photos (tap ‘Select’ > check-mark photo(s) to be deleted > Tap Delete).

Some users have reported isolated instances of “Action” or “Share” button disappearing, or not showing on the screen at all. This can happen on old devices, such as iPhone 4s, due to memory shortfall. The missing button reappears if user exits all open apps including Pic Scanner (from multi-tasking tray), then reboots (by holding down Power and Home buttons together until the Apple logo reappears.)


Pic Scanner on Pinterest, Facebook and Twitter

Pic Scanner is now also on Pinterest, Facebook and Twitter.


Find us on Pinterest at, Facebook at and Twitter at @PicScanner. Follow us for tips and tricks on using Pic Scanner, and also much more on the theme of fun with retro photographs, posters and other scannables.

The Trouble With Old Photos

The trouble with old photographs is that often they are one of a kind. Negatives have long been lost, and your personal history would be lost forever should anything happen to the photos.

“What can happen?”

Light, damp, fire, spills, smudges, stains, crayon wielding offspring. These are just a few of the many potential destroyers of your heirloom photos.


“I’ll get down to it someday.”

Remember what happened to the dinosaurs?

2 dino

“I don’t have the time. And I’m NOT sending them to a scanning service.”

You don’t have to spend the rest of your life hunched over a scanner or computer digitizing photos. In a “30 minute challenge” last weekend, we scanned and cropped 106 photos with Pic Scanner. It was fast, and it was fun. Check it out at

Just do it!